Compassionate & Professional Repatriation Services
Hilz Rescue specialises in medical and deceased repatriation across continents. We coordinate clinical care, documentation, customs and compassionate logistics — partnering with embassies, airline carriers and local providers to deliver a dignified, efficient transfer.
Core Repatriation Services
We manage full-case repatriation — medical or deceased — taking care of clinical, operational and legal needs from origin to destination.
- •Air Ambulance & Ground Ambulance (with / without tarmac access)
- •Scheduled Air Flights & Ferry Transfers
- •Medical Escort & Airport Coordination
- •Hotel & Flight Ticket Arrangements
- •Deceased Repatriation & Funeral Assistance
- •Customs & Embassy Liaison
- •Documentation, Embalming & IATA-compliant packaging
In medical repatriation we provide clinical escort, oxygen and monitoring support, ambulance transfers and hospital coordination. For deceased repatriation we handle embalming, IATA coffin packaging, customs formalities and handover at destination.
Typical timeline
- Case opened & clinical triage
- Documentation & embassy liaison
- Booking aircraft & ground logistics
- Transfer with medical escort (if required)
- Arrival handover & local coordination
How It Works — Step by Step
Initial Contact
Family, hospital or insurer contacts our 24/7 operations centre. We open a case, assess clinical needs and allocate a dedicated case manager for the family.
Clinical Assessment
Our medical team reviews reports, advises on stabilisation, decides escort requirements, and prepares a medically safe transfer plan (doctor/nurse/paramedic).
Documentation & Clearance
We prepare all necessary paperwork (discharge summaries, death certificates, embalming paperwork, NOCs, airway bills) and coordinate with embassies & consulates.
Flight & Logistics Coordination
We book suitable aircraft (air ambulance or scheduled cargo/passenger), organise ground transfers, secure cargo / coffin handling and customs clearances.
Handover & Reception
On arrival we liaise with receiving hospitals, funeral directors or family members to complete the handover and advise on next steps.
Documentation & Compliance
Our experienced logistics and legal teams manage:
- Clinical discharge summaries & death certificates
- Embalming, sealing and IATA packaging
- Police reports & NOCs
- Airway bills, cargo booking & customs clearance
We follow all international guidelines for the safe carriage of patients and human remains, including IATA Dangerous Goods and local country regulations.
Global Network
Hilz Rescue works with 2000+ partner hospitals, accredited air operators, ground handlers and funeral directors spanning Asia, Africa, Europe and the Middle East. This network enables rapid approvals, local on-ground support and professional handovers at the receiving destination.
Repatriation Made Easy with Hilz rescue and Medical Services
Are you in need of repatriation services for a loved one who has passed away abroad or someone who need to be repatriate to his own country for treatment? Look no further than Hilz Rescue. With over a decade of experience in international repatriation, we specialize in providing top-notch, compassionate, and efficient repatriation services for families, corporate clients, funeral directors, and more.
At Hilz Rescue, we understand the challenges and emotional turmoil that can come with dealing with the death of a loved one in a foreign country. We are dedicated to providing seamless and professional repatriation services to meet the needs of our clients. Whether you are an insurance provider, a travel industry professional, a repatriation company, or an individual seeking repatriation services, we have got you covered.
Our Comprehensive Repatriation Services
When you choose Hilz Rescue for repatriation, you can expect a wide range of services designed to make the process as smooth and stress-free as possible. Our services include:
- Air Ambulance Ground Ambulance with or without Tarmac
- Scheduled Air Flight
- Ferry Service
- Medical Escort
- Airport Transfer
- Hotel and Flight Ticket
- Dead-body Repatriation
- Funeral Services
Need Immediate Repatriation Assistance?
Call our 24/7 hotline to speak to a live case manager who can initiate medical or deceased repatriation coordination now.